The Xerox pedigree began in 1938 when inventor Chester Carlson put on his first public demonstration of xerography in New York City. Fuji Xerox has been operating in Australia for 50 years. In the early 1980’s, Rank Xerox (Fuji Xerox Australia, today) initiated the policy of appointing dealers in non-metropolitan areas throughout Australia. Being locally owned and managed means local conditions are responded to far quicker than possible when all decisions had to be approved by the Sydney head office. The concept of exclusive dealers to provide a strategic network partnership with common standards designed to benefit our customers was implemented.
The Townsville Xerox Dealership commenced operations during March 1984 with four employees. Today, the dealership is the regions leader in Photocopier, Multi Function Print Devices and Document Management Systems and Solutions. We also operate a growing IT Solutions business along with a Communication Solutions business and a convenient Copy and Design centre. We have grown to employ approximately forty staff. We have local service agents in both Mt Isa and Bowen. We cover a footprint from Cardwell in the North to Bowen in the South and Mt Isa in the West.
Our Business is in a constant state of evolution to best meet our customers’ needs to address the ever changing business technology.
As part of the evolution, we created the IT Solutions Division to trade as XRX (Xerox with no vowels) This trading name has also been assumed by our Communications Solutions Division
A common goal of our business is to provide a Best Practice offering to our customer. Globally Xerox is synonymous with excellence in the Document Management space and we have adopted this philosophy in everything we do across all our business.
Roy Currie (Dealer Principal) has over thirty years business experience with some of the largest corporations in the world. He holds accountancy qualifications and has owned and managed the Townsville Xerox Dealership since 1999.
Micheal Thorsen (General Manager) has twenty years industry experience of which eleven has been with Fuji Xerox. In his time at Xerox Micheal has worked in service as well as sales, including two years as Sales Manager, at our Townsville Dealership.
Whilst we are a fiercely proud local business we have adopted industry best practice in everything we do. We have adopted the “360-degree” accountability model, we are focussed on customer service and excellence in delivery, committed to all our stakeholders and have chosen to strive for a sustainable business model in keeping with that of our parent Fuji Xerox Australia Pty Ltd.
Fuji Xerox Business Center Townsville is the regions leader in Photocopier, Multi Function Print Devices and Document Management Systems and Solutions